busy with family or work activities). Like e-mail and voicemail and unlike calls (in which the caller hopes to speak directly with the recipient), texting does not require the caller and recipient to both be free at the same moment; this permits communication even between busy individuals. Text messages can also be used to interact with automated systems, for example, to order products or services from e-commerce websites, or to participate in online contests. even between busy individuals. Text messages can also be used to interact with automated systems, for example, to order products or services from e-commerce websites, or to participate in online contests. even between busy individuals. Text messages can also be used to interact with automated systems, for example, to order products or services from e-commerce websites, or to participate in online contests.